Peer-reviewed articles

• **Best Paper Award** Houda Elmimouni, Andrea Forte, and Jonathan T. Morgan. 2022. Why People Trust Wikipedia Articles: Credibility Assessment Strategies Used by Readers.
• Miriam Redi, Martin Gerlach, Isaac Johnson, Jonathan T. Morgan, and Leila Zia. 2020. A Taxonomy of Knowledge Gaps for Wikimedia Projects.
• **Outstanding Problem-Solution Paper**Ramtin Yazdanian, Leila Zia, Jonathan T. Morgan, Bahodir Mansurov, and Robert West. 2019. Eliciting New Wikipedia Users' Interests via Automatically Mined Questionnaires: For a Warm Welcome, Not a Cold Start. ICWSM 2019.
• Miriam Redi, Besnik Fetahu, Jonathan T. Morgan, and Dario Taraborelli. 2019. Citation Needed: A Taxonomy and Algorithmic Assessment of Wikipedia's Verifiability. The Web Conference 2019.
• Jonathan T. Morgan and Anna Filippova. 2018. 'Welcome' Changes? Descriptive and Injunctive Norms in a Wikipedia Sub-Community. In Proceedings of the ACM on Human-Computer Interaction. Volume 2, Issue CSCW, 2018. https://doi.org/10.1145/3274321
• Rafal Kocielnik, Os Keyes, Jonathan T. Morgan, Dario Taraborelli, David W. McDonald, Gary Hsieh. 2018. Reciprocity and Donation: How Article Topic, Quality and Dwell Time Predict Banner Donation on Wikipedia. In Proceedings of the ACM on Human-Computer Interaction. Volume 2, Issue CSCW, 2018. https://doi.org/10.1145/3274360
• **Best Paper Award** Jonathan T. Morgan and Aaron Halfaker. 2018. Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention. In Proceedings of the 14th International Symposium on Open Collaboration (OpenSym '18). https://doi.org/10.1145/3233391.3233544
• Sneha Narayan, Jake Orlowitz, Jonathan T. Morgan, Benjamin Mako Hill, and Aaron Shaw. 2017. The Wikipedia Adventure: Field Evaluation of an Interactive Tutorial for New Users. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW '17). ACM, New York, NY, USA, 1785-1799. DOI: https://doi.org/10.1145/2998181.2998307
• Jonathan T. Morgan, Michael Gilbert, David W. McDonald, and Mark Zachry. 2014. Editing beyond articles: Diversity & dynamics of teamwork in open collaborations. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW '14). ACM, New York, NY, USA, 550-563. https://doi.org/10.1145/2531602.2531654
• Jonathan T. Morgan, Siko Bouterse, Heather Walls, and Sarah Stierch. 2013. Tea and sympathy: Crafting positive new user experiences on Wikipedia. In Proceedings of the 2013 conference on Computer supported cooperative work (CSCW '13). ACM, New York, NY, USA, 839-848. https://doi.org/10.1145/2441776.2441871
• Jonathan T. Morgan, Michael Gilbert, David W. McDonald, and Mark Zachry. 2013. Project talk: Coordination work and group membership in WikiProjects. In Proceedings of the 9th International Symposium on Open Collaboration (WikiSym '13). ACM, New York, NY, USA, , Article 3 , 10 pages. http://dx.doi.org/10.1145/2491055.2491058
• Michael Gilbert, Jonathan T. Morgan, David W. McDonald, and Mark Zachry. 2013. Managing complexity: Strategies for group awareness and coordinated action in Wikipedia. In Proceedings of the 9th International Symposium on Open Collaboration (WikiSym '13). ACM, New York, NY, USA, , Article 5 , 10 pages. https://doi.org/10.1145/2491055.2491060
• Aaron Halfaker, R. Stuart Geiger, Jonathan T. Morgan, John Riedl. 2013. The Rise and Decline of an Open Collaboration System. How Wikipedia’s Reaction to Popularity Is Causing Its Decline. American Behavioral Scientist. Vol 57, Issue 5, 2013. https://doi.org/10.1177/0002764212469365
• Jonathan T. Morgan, Meghan Oxley, Emily Bender, Liyi Zhu, Varya Gracheva, and Mark Zachry. 2013. Are we there yet? The development of a corpus annotated for social acts in multilingual online discourse. Dialogue and Discourse Vol 4, No 2 (2013). https://doi.org/10.5087/dad.2013.201
• Jonathan T. Morgan, Robert M. Mason, and Karine Nahon. 2012. Negotiating Cultural Values in Social Media: A Case Study from Wikipedia. In: Proceedings of the 45th Hawaii International Conference on System Science (HICSS '12), Maui, HI, USA. https://doi.org/10.1109/HICSS.2012.443
• Deen Freelon, Travis Kriplean, Jonathan T. Morgan, Alan Borning, and Lance Bennett. 2012. Facilitating Diverse Political Engagement with the Living Voters Guide. Journal of Information Technology and Politics. Volume 9, Issue 3, 2012. http://dx.doi.org/10.1080/19331681.2012.665755
• Travis Kriplean, Michael Toomim, Jonathan T. Morgan, Alan Borning, and Andrew J. Ko. 2012. Is This What You Meant? Promoting Listening on the Web with Reflect. In CHI 2012 | http://dx.doi.org/10.1145/2207676.2208621
• Travis Kriplean, Jonathan T. Morgan, Deen Freelon, Alan Borning, and Lance Bennett. 2012. Supporting Reflective Public Thought with ConsiderIt. In CSCW 2012 http://dx.doi.org/10.1145/2145204.2145249
• Emily M. Bender, Jonathan T. Morgan, Meghan Oxley, Mark Zachry, Brian Hutchinson, Alex Marin, Mari Ostendorf, Bin Zhang. 2011. Annotating Social Acts: Authority Claims and Alignment Moves in Wikipedia Talk Pages. In ACL/HLT Workshop on Language and Social Media (LSM 2011)
• Jonathan T. Morgan, Robert M. Mason, and Karine Nahon. 2011. Lifting the Veil: The Expression of Values in Online Communities. In ACM iConference 2011 http://dx.doi.org/10.1145/1940761.1940763
• Alex Marin, Mari Ostendorf, Bin Zhang, Jonathan T. Morgan, Meghan Oxley, Mark Zachry, Emily M. Bender. 2010. Detecting Authority Bids in Online Discussions. In IEEE Workshop on Spoken Language Technology (SLT 2010) http://dx.doi.org/10.1109/SLT.2010.5700821
• Jonathan T. Morgan and Mark Zachry. 2010. Negotiating with Angry Mastodons: The Wikipedia Policy Environment as Genre Ecology. In GROUP 2010 http://dx.doi.org/10.1145/1880071.1880098

White papers & abstracts

• Jonathan T. Morgan. 2020. The Nationalist Takeover of Croatian Wikipedia. Research Report.
• Jonathan T. Morgan. 2019. Ethical & Human-centered AI. Wikimedia Research 2030.
• Leila Zia, Isaac Johnson, Bahodir Mansurov, Jonathan T. Morgan, Miriam Redi, Diego Saez-Trumper, and Dario Taraborelli. 2019. Knowledge Gaps, Knowledge Integrity, Foundations. Wikimedia Research 2030.
• Benjamin Mako Hill, Dharma Dailey, Richard T. Guy, Ben Lewis, Mika Matsuzaki, and Jonathan T. Morgan. 2017. Democratizing Data Science: The Community Data Science Workshops and Classes. In N. Jullien, S. A. Matei, & S. P. Goggins (Eds.), To appear in Big Data Factories: Scientific Collaborative approaches for virtual community data collection, repurposing, recombining, and dissemination. New York, New York: Springer Nature.
• Aaron Halfaker, Jonathan T. Morgan, Yuvaraj Pandian, Elizabeth Thiry, William Rand, Kristen Schuster, A.J. Million, Sean Goggins, and David Laniado. 2016. Breaking into new Data-Spaces: Infrastructure for Open Community Science. In Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion (CSCW '16 Companion). ACM, New York, NY, USA, 485-490. https://doi.org/10.1145/2818052.2855512
• Jonathan T. Morgan, Aaron Halfaker, Dario Taraborelli, Tim Hwang, and Sean Goggins. 2015. Advancing an Industry/Academic Partnership Model for Open Collaboration Research. Open Collaboration System Workshop: Bridging the Industry/Academic Divide. https://doi.org/10.1145/2685553.2685559
• Sneha Narayan, Jake Orlowitz, Jonathan T. Morgan, and Aaron Shaw. 2015. Effects of a Wikipedia Orientation Game on New User Edits. In Proceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work & Social Computing (CSCW'15 Companion). ACM, New York, NY, USA, 263-266. https://doi.org/10.1145/2685553.2699022
• Jonathan T. Morgan, Michael Gilbert, Mark Zachry, David McDonald. 2013. A content analysis of WikiProject discussions: toward a typology of coordination language used by virtual teams. In CSCW 2013. http://dl.acm.org/citation.cfm?doid=2441955.2442011
• Jonathan T. Morgan 2013. How to ask questions the n00b way: designing social Q&A for new users. In CSCW 2013 Workshop: Social Media Question Asking
• Jonathan T. Morgan. 2012. WikiProjects as Complex Systems. In WikiSym 2012. Doctoral consortium
• Jonathan T. Morgan, Robert M. Mason, Karine Nahon, Jeff Hemsley. 2012. VBAA: A Method for Surfacing Values in Distributed Online Collaboration. In CHI 2012. Workshop: Values in Human-Centered Computing
• Travis Kriplean, Jonathan T. Morgan, Deen Freelon, Alan Borning, and Lance Bennett. 2011. ConsiderIt: Improving Structured Public Deliberation. In CHI 2011. Work in progress.
• Travis Kriplean, Michael Toomim, Jonathan T. Morgan, Alan Borning, and Andrew J. Ko. 2011. REFLECT: Supporting active listening and grounding on the Web through restatement. In Proceedings of the 2011 conference on Computer supported cooperative work companion (CSCW '11).
• Jonathan T. Morgan. 2011. Sorting Things Out in Social Media: Adapting Content Analysis for Industry UX Research. In NSF Social-Computational Systems (SoCS) Program Workshop 2011 Doctoral consortium
• Doug Divine, Jonathan T. Morgan, Jamie Ourada, and Mark Zachry. 2010. Designing QBox: A Tool for Sorting Things Out in Digital Spaces. In GROUP 2010. Extended abstract http://dl.acm.org/citation.cfm?doid=1880071.1880125
• Meghan Oxley, Jonathan T. Morgan, Brian Hutchinson, Emily M. Bender, and Mark Zachry. “What I Know Is…” Establishing Credibility on Wikipedia Talk Pages. In WIKISYM 2010. Extended abstract http://dl.acm.org/citation.cfm?id=183280
• Jonathan T. Morgan, Sarah Perez-Kriz. 2010. Robot Rescue! An Engineering Outreach Activity. In HRI 2010: ACM/IEEE International Conference on Human-Robot Interaction (HRI 2010).
• Jonathan T. Morgan, Katie Derthick, Toni Ferro, Travis Kriplean, Elly Searle, and Mark Zachry. 2009 Formalization and Community Investment in Wikipedia’s Regulating Texts: The Role of Essays. In SIGDOC 2009. Extended abstract http://dl.acm.org/citation.cfm?doid=1621995.1622063
• Toni Ferro, Katie Derthick, Jonathan T. Morgan, Elly Searle, and Mark Zachry. 2009. Understanding how people use publicly available online services for work. In SIGDOC 2009. Extended abstract https://doi.org/10.1145/1621995.1622061
• Elly Searle, Katie Derthick, Toni Ferro, Jonathan T. Morgan, and Mark Zachry. 2009 Using user-centered design to discover motivation and priorities in an established online community. In SIGDOC 2009. Extended abstract https://doi.org/10.1145/1621995.1622062

Invited talks

• Ethical AI & product development at Wikimedia. Harvard Berkman-Klein Center; Georgetown Law Institute for Technology Law & Policy, 2019
• Facts Matter: Supporting Knowledge Integrity on Wikipedia. HCDE Research Mixer, 2018
• AI on a Mission. HCDE UX Speaker series, 2018 | video
• Rebuilding the world's largest free media repository: A human-centered design approach. HCDE 210: Explorations in Human-Centered Design. Guest lecture, 2018
• Inspiring participation: encouraging people to change their behavior and contribute in new ways. Amazon.com Brown Bag, 2013 | slides with notes
• Tea & Sympathy: Crafting the New User Experience of Wikipedia. Puget Sound World Usability Day 2012. Conference presentation | link
• Wikimedia Foundation Summer of Research. Collaborators: Aaron Halfaker, Diederik van Liere, R. Stuart Geiger, Fabian Kaelin, Melanie Kill, Giovanni Luca Ciampaglia, Maryana Pinchuk, Shawn Walker, Steven Walling. Wikimedia Foundation Brown Bag, 2011 | project page
• From theories to metaphors: Networks and Ecologies. HCDE 501: Theoretical Foundations of Human Centered Design & Engineering. Guest lecture
• Authority Claims as Identity Markers in Wikipedia Discussion Pages. Georgetown Roundtable on Languages and Linguistics. GURT 2011. Collaborator: Meghan Oxley. Conference presentation | program
• It’s Not for Us, It’s for Them: A Case Study of Wikipedia Values in Practice. Association of Internet Research (AOIR) IR 2011. Collaborators: Robert M. Mason and Karine Nahon. Conference presentation | program
• Introducing Reflect: A Tool for Discussion Summarization and Active Listening. Wikimania 2010. Collaborator: Travis Kriplean. Conference presentation | proposal | slides
• Understanding Wikimedians: Practical Tools for Academic Research. Wikimania 2010. Conference workshop | proposal
• It’s Not for Us, It’s for Them: Values and Power in Wikipedia Talk Page Debates. Information, Communication and Power 2010. A UW Workshop with Dr. Manuel Castells
• Negotiating with Angry Mastodons: Investigating the Wikipedia Policy Environment. HCDE 521 Current Issues in Human Centered Design & Engineering. 2009