Professional experience

Affiliate Assistant Professor

University of Washington, Human Centered Design & Engineering 2013-present

Senior Product Design Producer II

CrowdStrike, Product Design 2023-2024

Senior UX Research Scientist II

CrowdStrike, Product & Engineering 2020-2023

Senior Design Researcher

Wikimedia Foundation, Technology 2015-2020

Community Research Lead

Wikimedia Foundation, Community Engagement 2013-2015

Research Strategist

Wikimedia Foundation, Grantmaking & Programs 2011-2013

Teaching and curriculum development

User Centered Design

HCDE 518. University of Washington, Master in Human Centered Design & Engineering 2024

Human Data Interaction

HCDE 410. University of Washington, Undergraduate Data Science Minor 2020

Human Centered Data Science

DATA 512. University of Washington, Master in Data Science 2017-2019

Data Science for UX Researchers

HCDE 598, University of Washington, Master in Human Centered Design & Engineering 2016

Theoretical Foundations of Human-Centered Design & Engineering

HCDE 501, University of Washington, Master in Human Centered Design & Engineering 2013

Concepts in Human-Computer Interaction

HCDE 419, University of Washington, Bachelor in Human Centered Design & Engineering 2012

Education

PhD in Human-Centered Design & Engineering

University of Washington 2013

Dissertation: Coordinating the Commons: Diversity & Dynamics in Open Collaborations. (via ACM)

Advisory committee: Mark Zachry (chair), Cecilia R. Aragon, Robert M. Mason, David W. McDonald, Karine Nahon (qualifying exams), Judith Ramey (qualifying exams)

Master of Science in Human Centered Design & Engineering

University of Washington 2010

Specialization: User-centered design

Bachelor of Liberal Arts

St. Johns College 2005

Thesis: An Excess of Equality: Democratic and Aristocratic Mores in Alexis de Tocqueville’s Democracy in America

Affiliations

UW Human Centered Design & Engineering

Affiliate Assistant Professor

Community Data Science Collective

Affiliate Researcher

Partnership on AI (2018-2020)

Working group on Fair, Transparent, and Accountable AI

Service

Program committees

• 2017-2020. ACM Conference on Computer-supported Cooperative Work and Social Computing (CSCW)
• 2019-2020. WikiWorkshop
• 2012. ACM Conference of the Special Interest Group on the Design of Communication (SIGDOC)
• 2011. Annual meeting of the Association of Internet Researchers (AOIR)

Peer review

• ACM Conference on Human Factors in Computing Systems (CHI)
• ACM Conference on Computer-supported Cooperative Work and Social Computing (CSCW)
• International Symposium on Open Collaboration (OpenSym)
• Hawaii International Conference on System Science (HICSS)
• Journal of Computer-Supported Cooperative Work (JCSCW)
• WikiWorkshop

Mentoring

• 2017-2019. GNOME Outreachy
• 2017-2018. Google Summer of Code
• 2013. AAAS Emerging Leaders in Science and Society (ELISS) program

My work in the press

• 2020. "How does social media influence our vote?" Digital Future Society
• 2020. "How screwed are we? Experts don’t see a bright future for technology's impact on democracy (or journalism)" Nieman Lab
• 2020. "Many Tech Experts Say Digital Disruption Will Hurt Democracy" Pew Research
• 2019. "How Wikimedia is using machine learning to spot missing citations" VentureBeat
• 2016. "Why Wikipedia Is in Trouble" Time
• 2015. "Feminists aim to fix the Wikipedia gender gap" UW Daily
• 2013. "Free for all? Lifting the lid on a Wikipedia crisis" New Scientist
• 2013. "The Decline of Wikipedia" MIT Technology Review
• 2012. "How Kate Middleton’s Wedding Gown Demonstrates Wikipedia’s Woman Problem" Slate
• 2012. "Living Voters Guide, WhichBus win top honors in state app contest" Seattle Times
• 2010. "Living Voters Guide invites Washington voters to hash out ballot initiatives" UW News